At the end of a speaking engagement with a major cloud-based software house one of the attendees asked a question
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12 essential traits for every successful Customer Success Manager (Part 1)
The explosive growth of the subscription economy and the cloud as the preferred way of consuming software, hardware & services
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Biggest challenge for cloud solution providers is…
BIGGEST CHALLENGE FOR CLOUD SOLUTION PROVIDERS : A recent survey of software resellers & Solution providers resulted that Biggest Challenge
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TOP FIVE CHALLENGES FOR CUSTOMER SUCCESS ORGANIZATIONS
The tremendous speed and momentum of organizations abandoning the traditional purchase and consume model in favor of the subscription model
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