At the end of a speaking engagement with a major cloud-based software house one of the attendees asked a question
Read More

Part 2: Secondary traits/skills In part 1 (LINK)  of this article I addressed some key characteristics of the Customer Success
Read More

The explosive growth of the subscription economy and the cloud as the preferred way of consuming software, hardware & services
Read More

THE most common practice in filling sales manager roles is to promote a sales executive (often from within the team)
Read More